Alerting

One ticket per problem, not a dozen alerts

Get notified once for each real problem. KloudMate's AI correlation engine links related alerts from your metrics, logs, and traces into one on its own, with no group-by keys to define, and gets sharper the more your alerts fire.

checkout-api · elevated 5xx — KloudMate alert console KloudMate · Alerts Alerts checkout-api · elevated 5xx Alert when the 5xx rate stays above threshold for 5m OverviewInstancesHistoryRule Firing 7 Pending 2 Normal 31 No data 1 threshold env=prod service=checkout team=payments region=us-east-1 7 related alerts → 1 ticket AI-correlated group · on-call notified once

One failure shouldn't open a dozen tickets.

KloudMate's correlation engine links related alerts into one on its own, so a single failure notifies you once and opens one ticket, not one per signal. There are no group-by keys to maintain, and a likely cause is attached before you start digging.

What teams can do with Alerting

Let AI correlate related alerts into one incident, notify the right team once, and arrive with a likely cause already attached.

Zero-config AI correlation

The correlation engine links related alerts into one incident on its own. No group-by keys, no rules to maintain; it learns which alerts fire together and improves from your feedback.

One ticket per real problem

Related alerts append to one group instead of paging again, so on-call gets a single notification and a single ticket, not one per symptom.

Auto-RCA attaches a likely cause on open

Every group it opens gets an AI investigation. The likely cause attaches to the alert and its notifications, so responders start with a lead, not a blank screen.

Precise rules when you want them

Build rules from queries and expressions across logs, metrics, traces, and CloudWatch, fire only after a condition holds, then let each group route to the team that owns it.

From raw signals to one explained ticket

The engine decides what counts as one problem, who hears about it, and why it happened, before the first notification goes out.

01

Alerts fire across your signals

Rules on your logs, metrics, traces, or CloudWatch fire as conditions break, one alert per affected host, function, or service.

02

AI correlates them into one

The correlation engine links related alerts into a single group on its own, no group-by keys to define, and records why it grouped them.

03

The group routes to the right team

Each group goes to the team that owns it and notifies once. You set how often it re-notifies until someone acts.

04

It arrives with the cause attached

Auto-RCA investigates the moment the group opens, so the first notification already carries a likely cause.

48 related alerts → 6 tickets — KloudMate alert grouping AI alert correlation 48 related alerts → 6 tickets 48 related alerts fire AI correlates on its own 6 tickets opened Zero-config correlation the engine links related alerts across signals on its own Learns over time co-occurrence history + your Correct / Wrong feedback

Cut ticket volume, with zero config

Most alerts are the same failure seen from ten angles. KloudMate's correlation engine links related alerts across metrics, logs, and traces into one group on its own, with no group-by keys to define, so a single incident opens one ticket instead of a dozen.

  • Nothing to configure and no keys to pick, the engine correlates related alerts on its own
  • New alerts append to the group instead of paging again, so on-call is notified once
  • It learns which alerts fire together, and your Correct or Wrong feedback makes it sharper
How the engine correlates alerts — KloudMate correlation Why these were grouped How the engine correlates alerts 01 Alerts fire
across metrics, logs, and traces
02 AI correlates
links related alerts on its own
03 One group
reason: topology link
04 You confirm
Correct or Wrong trains it
Why grouped Topology + co-occurring history shown in plain English on the group Gets sharper learns what fires together from history and your feedback

See why the AI grouped them, and correct it

When the engine links alerts, it records the reason in plain English, a shared attribute, a topology link, or a history of firing together, so you can trust the group and set it straight when it's wrong.

  • Every correlated group shows its reason: shared attribute, topology, known cascade, or co-occurring history
  • Mark a grouping Correct or Wrong to train the engine on your own environment
  • A quiet workspace starts conservative and tightens as the engine learns what fires together
Query → reduce → condition — KloudMate expression builder Alert rule Query → reduce → condition A Query · checkout latency p95(http.server.duration) by service metrics B Reduce mean(A) over last 5m Math Reduce Condition C Condition B IS ABOVE 300ms Math Reduce Condition Evaluation Every 60s · pending 5m Firing

Alert on real conditions, not a single static threshold

Real problems rarely trip one threshold. KloudMate builds rules from queries and expressions across logs, metrics, traces, and CloudWatch, so you can require math, ratios, and several conditions before anything fires.

  • Combine multiple queries with math, reduce (mean, max, min, sum, last, count), and condition expressions
  • Pull from KloudMate telemetry or AWS CloudWatch, and use PromQL for OpenTelemetry data
  • Catch per-resource problems with multi-dimensional alerts: one rule, one alert per affected host or function
KloudMate AI

Every alert group opens with a likely cause attached

Turn on Auto-RCA and KloudMate investigates the moment a group opens. The likely cause attaches to the alert and its notifications, so responders arrive with a lead instead of a blank screen.

  • Correlate Link related alerts into one incident automatically
  • Investigate Run Auto-RCA on group open and attach the likely cause
  • Explain Summarize the result and condition that fired each alert
Explore platform
What caused this alert group? — KloudMate Auto-RCA Auto-RCA on group open What caused this alert group? Q
Summarize this alert group and what caused it to open.
Assistant · likely cause
  • Seven related alerts across prod and staging were correlated into one group.
  • Auto-RCA points at an inventory dependency timing out, with matching error logs in the same window.
  • The group is still open. The notification is in the on-call Slack channel with the investigation attached.
Scope 7 instances · 1 group prod and staging firing Likely cause inventory dependency timeout from Auto-RCA on group open Delivery slack-oncall notified once per-channel outcome logged

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